If you have a retail shop and you're not thinking about integrating online please reconsider. Traditional bricks-n-mortar retailing is changing in Australia and most major retailers have online versions of their stores. There's a new acronym bricks-n-clicks, and the National Bank of Australia reported in their September 2013 survey, Pure-play operators like eBay and Amazon are starting to lose market share to bricks-n-clicks operators. They also reported Australia's online spending rose to $14.1 billion in the year to July. Read full article below. http://www.theage.com.au/business/retail/shoppers-trust-brick-and-clicks-retailers-more-than-online-only-20130902-2t01v.html